AnsweredAssumed Answered

Dashboard Contacts and Accounts dashlets Recently Viewed filter doesn't work

Question asked by Nancy Earnst on May 17, 2018
Latest reply on May 17, 2018 by Nancy Earnst

Sugar OnDemand v8.0.0 Dashboard "Recently Viewed" filter no longer works in the Contacts and Accounts list dashlets if one time sorted the list in the dashlet by the Name column heading. The next recently viewed record is inserted in the list by alpha sort (sometimes just randomly) instead of Recently Viewed at the top of the list although the filter is still selected in the dashlet config.  How to return to Recently Viewed filter order in the Dashlet list view?  

 

I removed the dashlet from the Dashboard and recreated it, but the result is the same, this behavior is not user specific.

Outcomes