Im currently working with Sugar Community Edition Version 6.5.26 (Build 378) (first timer)
I've been asked to create 2 alerts:
- The first one is when a new task is created, the asigned user should get a email
- The second one, is an alert that every time a case changes its status, the asigned user shoul receive said alert via email
The main problem is the fact that Community doesn't have a Process Definition Module which is what I use in other Sugar flavors and most of the documentation and questions I found are for the non-free editions.
So if any of you had even the smallest hint or lead to a possible solution, it would be very helpful