AnsweredAssumed Answered

Sugar Cloud PHP Upgrades Scheduled for Saturday, April 28, 2018

Question asked by Alex Nassi Employee on Apr 25, 2018
Latest reply on Apr 28, 2018 by Mike Bregg

On Saturday, 04/28/2018, beginning at 17:00 PDT, SugarCRM will be performing maintenance to the Sugar cloud environment. This work will occur during our scheduled weekly maintenance window. Maintenance is expected to be complete by the end of our window at 02:00 PDT on Sunday, 4/29/2018.


What Can You Expect During This Window?

During this maintenance, we are upgrading the version of PHP on the following stacks from 5.6 to 7.1:

  • mtpremiumeu01
  • mtpremiumus01
  • mtpremiumus02
  • mtpremiumus03
  • mtpremiumus04
  • premiumus01


Your Sugar instance should not experience any downtime or degraded performance during this maintenance.


For information on identifying the stack where your instance is hosted, please review the "Identifying Your Sugar Cloud Stack" section of the Using the Support Portal guide.


We will update this post once all maintenance is successfully completed.