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How to make variables work - sending mass emails through contacts module

Question asked by Bethany Diffenderfer on Mar 21, 2018



I am working with Sugar Professional 7.10, and I am trying to send out mass, targeted emails. Ideally, would like to filter through list view in contacts, select contacts, create email, select template, and then send out a mass email with variables working. Right now, I can do all of this, but the variables are not pulling through the data - there is only a blank space when the email sends. 


I have been able to successfully accomplish this through campaigns, but I would prefer to not use the campaigns module all the time. Also, I know this is available through the Word Plug-In, but I would like to run the entire process through Sugar without having to use word. 


Any advice would be greatly appreciated!