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Sugar On-Demand Maintenance Scheduled for Saturday, March 17, 2018

Question asked by Alex Nassi Employee on Mar 12, 2018
Latest reply on Mar 17, 2018 by Wa Chu

On Saturday, 03/17/2018, beginning at 17:00 PDT, SugarCRM will be performing maintenance to the Sugar On-Demand environment. This work will occur during our standard weekly maintenance window. Maintenance is expected to be complete by the end of our window at 02:00 PDT on Sunday, 3/18/2018.

 

What Can You Expect During This Window?

Customers hosted on the following stacks in our On-Demand environment will experience brief periods of downtime or degraded performance during the maintenance window:

  • ondemandus13
  • ondemandus11
  • ondemandeu01
  • ondemandeu02
  • ondemandeu03
  • ondemandau02

 

We endeavor to keep these periods as brief as possible. For information on identifying the stack where your instance is hosted, please review the "Identifying Your Sugar Cloud Stack" section of the Using the Support Portal guide.

 

We will update this post once all maintenance is successfully completed.

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