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Sugar On-Demand Maintenance Scheduled for Saturday, March 3, 2018

Question asked by Alex Nassi Employee on Mar 1, 2018
Latest reply on Mar 6, 2018 by Ron McCorkle

On Saturday, 03/03/2018, beginning at 16:00 PST, SugarCRM will be performing maintenance to the Sugar On-Demand environment. This work will occur during our standard weekly maintenance window. Maintenance is expected to be complete by the end of our window at 01:00 PST on Sunday, 3/04/2018.

 

What Can You Expect During This Window?

Customers hosted on the following stacks in our On-Demand environment will experience brief periods of downtime or degraded performance during the maintenance window:

  • ondemandau02
  • ondemandeu01
  • ondemandeu02
  • ondemandeu03

We endeavor to keep these periods as brief as possible. For information on identifying the stack where your instance is hosted, please review the "Identifying Your Sugar Cloud Stack" section of the Using the Support Portal guide.

 

We will update this post once all maintenance is successfully completed.

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