AnsweredAssumed Answered

jsLanguage file disappearing when going to UpgradeWizard

Question asked by Bastien Fiaut on Mar 1, 2018
Latest reply on Mar 1, 2018 by Prashant Patel

Hello,

 

I recently upgraded one of my SugarCRM instance from version 6.4.x to version 6.5.16.

 

When I try to go the UpgradeWizard page, the page is blank and it seems that the following files are missing :

 

/cache/jsLanguage/fr_FR.js

/cache/jsLanguage/UpgradeWizard/fr_FR.js

 

When I check on the server, indeed these files are not created. However, they are created well when I go to other pages. It seems that those files are deleted when I go to the UpgradeWizard page.

 

Here's the content of my .htaccess file :

 

<IfModule mod_rewrite.c>
Options +FollowSymLinks
RewriteEngine On
RewriteBase /
RewriteRule ^cache/jsLanguage/(.._..).js$ index.php?entryPoint=jslang&module=app_strings&lang=$1 [L,QSA]
RewriteRule ^cache/jsLanguage/(\w*)/(.._..).js$ index.php?entryPoint=jslang&module=$1&lang=$2 [L,QSA]
</IfModule>

# BEGIN SUGARCRM RESTRICTIONS
RedirectMatch 403 .*\.log$
RedirectMatch 403 /+not_imported_.*\.txt
RedirectMatch 403 /+(soap|cache|xtemplate|data|examples|include|log4php|metadata|modules)/+.*\.(php|tpl)
RedirectMatch 403 /+emailmandelivery\.php
RedirectMatch 403 /+upload
RedirectMatch 403 /+cache/+diagnostic
RedirectMatch 403 /+files\.md5$
# END SUGARCRM RESTRICTIONS

 

Did anyone ever encountered this problem, and know how to solve it please ?

 

Thanks a lot !

 

Best regards,

Bastien

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