AnsweredAssumed Answered

Capturing a Record's Last Phone Call Date By Assigned User

Question asked by Kayla Ebert on Feb 26, 2018
Latest reply on Mar 1, 2018 by Bud Hartley

I've already used the following link to track last phone call in general. http://support.sugarcrm.com/Knowledge_Base/Workflows/Capturing_a_Records_Last_Activity_Date_Using_Workflows/ 

 

Management has requested that I add a "Last Phone Call by Assigned User" so they can accurately track if employees are staying in contact with their assigned students. 

 

Is there anyone to accomplish this on my own? 

 

Thank you!

Outcomes