Offshore Evolution

Case date_closed update

Discussion created by Offshore Evolution on Feb 25, 2018
Latest reply on Feb 26, 2018 by Patrick McQueen

Hello,

 

When user will update case status "Open" to "Closed", it will "date_closed_c" custom field update = now(). How it will done in Sugar 7 enterprise edition.

 

Advance Work flow(Process manager)

E.g. Case current status is "Open", user will change to status "Closed". system will update field "Date Cloed" = now().

 

Can any one help me?

 

Asif

Offshore Evolution Pvt Ltd

Outcomes