<reposted from User Forum>
I would like to track or at least capture when an opportunity value has been changed. We are using revenue line items and the Enterprise Cloud version.
I have made a custom Pipeline value = Likely * Custom% . When a user makes changes that result in a new Pipeline value, I would like to track it or email this change to the salesperson's supervisor so that we can see progress on sales projects.
Any ideas on how to do this?
I tried an automated workflow alert email but 1) Past and Future *Pipeline value came out to be the same and 2) I could not figure out how to email the supervisor.
Ideally I would like a field in opportunities that had the previous value.
Thank you in advance.