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List view showing Duplicate records

Question asked by Rolustech Support on Dec 22, 2017
Latest reply on Jan 1, 2018 by Kenneth Brill

In list view of Accounts module we are seeing two identical records. We have checked in database that there is only one single record with unique ID. We have also verified that there is no duplicate entries in the main table and relationship tables. 

 

Can you please advise why is list view showing duplicate record when both the record belong to the single entry in database?

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