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Missing Report Parameters on Report

Question asked by Kelly Turner on Dec 11, 2017

Dear All,


I wonder if anyone has any ideas on an issue one of my clients is experiencing at the moment. 

Only one user is affected and they are a system admin, when she goes to run any reports that have a run time parameter on a report, the parameter itself is not visible. If you run the report it doesn't give you any errors it just displays a blank page. 

Other users are able to see those report parameters 

Cleared cache on browser

Tried different browser

Tried reset system preferences on that user

The report worked last week

All reports with run time parameters  experience the same issue. 

Other reports work fine on this users login. 

Any other ideas would be gratefully received?


Kind Regards,

Kelly Turner