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Group Email Accounts seem to have "Disappeared: overnight...

Question asked by Justin Sadler on Nov 18, 2017
Latest reply on Nov 21, 2017 by James West

It seems that we have been taken to version 7.10 and since this has happened Users do not have access to the "From" email addresses that they used to...  Our salespeople usually can select 6 options of the "From" dropdown, however the email addresses had disappeared....'

 

So, I have just re made those outbound addresses (AS AN ADMIN) and then checked the "Roles" and they should be able to see them, however when I log in as a USER they only have "their" FROM address..

 

So I can then set up each email whilst logged in as them, which seems to work, however it seems like a long way of doing it, and does not seem right.

 

Has anyone got any ideas?

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