I'd like to find out which of my users are actively engaging with Sugar using the Outlook plugin. Is there a tracker/report for this?
FYI - I am on Enterprise Edition v. 7.8. Thanks!
One possible way is to use the Advanced Reporting feature. You could in theory build a query against the contacts table to see which records were created using Outlook. You could then (in the same query) show the users who created those records in a given period (let's say the past two weeks). From that, you can extrapolate which users are using the Plugin.
That is the best bet within the application. Otherwise, you could create software on the server to read specific entries into the Access Logs or something to that effect.
Retrieving data ...