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Notify billing via e-mail when current client's company name is updated?

Question asked by Kayla Ebert on Nov 6, 2017
Latest reply on Nov 9, 2017 by Kayla Ebert

In the photo below you see my company name is "The Core Training, Inc". If that changes, I want to bill to get an email about it.


I already created two process definition's that allow billing to be notified when the billing street address and last name changes. And I created a workflow that will email billing if a contact e-mail address changes. If I had to guess-  company name isn't an available choice as it is a related field?


Is there a workaround for this? I've been working on it for almost 5 days now and I just can't figure this one out.



(For reference, many companies pay for their employees to be on our training programs. If a client switches to a different company, billing needs to know so they don't continue to charge the client's old company their continued training)