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How do I determine team in an advanced workflow or business rule?

Question asked by Maritn Hawes on Nov 6, 2017
Latest reply on Nov 7, 2017 by Maritn Hawes

Hello, 

 

I'm trying to implement an advanced workflow on a contact which adds a different related task based on which team the assigned user is in.

 

My initial idea was to have a business rule which evaluates the team which the assigned user is in, which could be fed into a gateway like so:

 

Unfortunately I can't choose the 'team' field as a condition column in the business rule. Has anybody tried to do anything similar before or have any ideas?

 

Much appreciated,

Martin

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