im having problems trying to imports records. i got this error in my logs
i did set permissions for cache folder, upload /import folder but same mssg i got
can someone helps me how can i resolve this issue?
Hello josh avila,
It seems to be a permissions issue. Try to fix the permissions for the entire SugarCRM folder (chmod 775 -R /var/www/html/sugarcrm && chown -R apache:apache /var/www/html/sugarcrm; here apache would be the proper user and group of your web server folder).
Did you change your config.php upload_dir parameter? If you changed this parameter, maybe the new upload dir that you set up does not have proper permissions in order for Sugar to read/write to that folder.
Hope it helps.
I set the permission for the entire sugarcrm folder as u said but it is still giving me the error mssg, i tried upload any file in Document module, and i could do it and downloaded it as well
config.php upload_dir it is as it came, as default
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