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Value is not populating on create form version 7.9

Question asked by Muhammad Shaji Uddin on Oct 24, 2017
Latest reply on Oct 24, 2017 by Muhammad Shaji Uddin

Hi All,


On Cases module I have 2 custom fields called "Customer No." integer field (same is in the Contacts module) and another is relationship field (Contacts)


Now, For example user enters Customer No than on change event it is search and should populates Customer ID and Name into Contacts relationship field but below issue is occurring


Issue (create.js): Customer ID is populating but Customer Name is not populating so on change event Customer Name is not showing but after save on record view its showing because Customer ID was successfully fetched. Same issue is not with record.js


Case Create view


Case After saving record (record view)


This issue only with 7.9.x. Any help will be highly appreciable