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Process email templates escaping variables and some tags

Question asked by Mario Palka on Oct 19, 2017
Latest reply on Oct 30, 2017 by Mario Palka

Hello,

 

we use SugarCRM 7.9.2.0 and we reached bug in Process Email templates which is registered as https://portal.sugarondemand.com/#supp_Bugs/79196

 

My question is, do you you any workaround for Sugar emails through Process definition? I mean:

  1. Do you use email services like MailChimp or simillar?
  2. Do you use templating services, to provide nice HTML email content sent from SugarCRM?
  3. How you connect them with Process definition?

 

Thank you,

Mario

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