I am new with SugarCRM and I need to integrate my 6.5.26 CE with Mitel Phone manager in order to use pop-up feature.
Can someone give some help configuring Web services for this?
Have you found the right solution? If you haven't, I recommend that you check Tenfold, a CTI that integrates SugarCRM with Mitel and other phone systems.
Tenfold has exactly what you're looking for. It has a floating UI (screen pop) that helps you instantly identify a customer/prospect at the moment of interaction. It shows relevant customer/prospect information with each call.
Its other features include click-to-dial, automatic call logging, and a call analytics dashboard.
To learn more about SugarCRM-Mitel integration via Tenfold, you can visit this link:
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