Hi, I have a problem setting up SugarCRM 22.214.171.124 on Windows Server 2012 R2 running IIS 8.5 and PHP 5.6.31 nts
Navigating to an arbitrary module and opening a record mostly leads to an error with status code 500. The sugarcrm.log stays empty and the php log gives the following error:
[13-Sep-2017 09:34:43 Europe/Berlin] PHP Fatal error: sugar_file_put_contents_atomic() : fatal rename failure 'C:\path\to\sugar\cache\modules\EmailAddresses\temED44.tmp' -> 'cache/modules/EmailAddresses/EmailAddressvardefs.php' in C:\path\to\sugar\include\utils\sugar_file_utils.php on line 174
The error occurs with different modules sometimes, but mostly with EmailAddresses. Also the session dies on a regular basis and the current user gets logged out. When commenting out line 173 (trigger_error) in sugar_file_utils.php everything works as expected which I don't want to do for obvious reasons.
I restarted IIS and Windows several times, emptied the cache folder by hand, deleted custom/application and executed all sorts of repairs. I don't know a lot about windows file permissions but sugars own system check runs without any errors.
In the issue tracker you can find this older entry which doesn't seem to help as it suggests a fix by customizing the code https://web.sugarcrm.com/support/issues/c18974cc-6b11-5723-7843-53a1e8ccbc74.