AnsweredAssumed Answered

Install Errors on v6.5.26 with Shared Hosting

Question asked by Paul Webb on Sep 7, 2017
Latest reply on Sep 11, 2017 by dkallish

Hi there,


I have a customer who would like to "try before they buy" when it comes to a CRM package, so we've been working to get them set up with some demos of SugarCRM and a few others.


Their test installs are on a shared hosting server at BlueHost.


When I downloaded v6.5.26 today and did their install, all seemed to go well right up until the end, when install.php gave me a 500 Internal Server Error. If I then go to index.php or just the site itself, I get a blank page when I have errors suppressed:


error_reporting(E_ALL & ~E_WARNING & ~E_NOTICE & ~E_DEPRECATED & ~E_STRICT);


... and I get the attached PDF page(s) of errors when I don't.


I created a phpinfo.php script and ran it, and captured the server's information. It's attached as a PDF as well.


This is a fresh install, done and blown away twice (files and database) to make sure I didn't do anything unintentionally stupid. Any ideas on what's causing these installation errors?


Thanks, in advance!