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unable to move operation out of overdue process.

Question asked by Rahul Pillai on Aug 31, 2017


Any operation does not move out of overdue process even when the process is looked into and cleared off and the status is changed to completed/cancelled.

In fact, in some cases, when the mandatory fields required to close the operation is filled, the sugarCRM system shows an HTTP 500 SERVER ERROR, UNKNOWN ERROR.


Please help me with the same.