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in sugarcrm 7.8 pro has the global search changed

Question asked by Karen Birmingham on Aug 25, 2017
Latest reply on Aug 31, 2017 by Megan Sheehan

Hi, we have just upgraded from sugarcrm 7.6 pro to 7.87 pro.  The global search seems to work a little differently.  Is there any documentation stating the changes made to global search?

In 7.6 pro, I could look up an id that was associated to one module while on another module screen.

Ex: I could look up a partial case ID on the contact screen and it would return contact type records as well as case records.  Now, in 7.8 pro when I do the same look up, it only returns cases, no contacts.  Is this by design?  

 

please let me know if you need additional information.

 

Thank you,

Karen

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