We are using Sugar on demand (188.8.131.52) and we are having an integration problem Act-On.
When we send Leads to Sugar from Act-On, we want to populate the Campaign information if available. In Sugar's 'Leads' table there are 'campaign_id ' and 'campaign_name' fields, but we can't seem to get the push from Act-On to populate the field.
After exhaustive troubleshooting with Act-On, we seem to be close to an understanding of what is wrong.
When in 'Studio' and looking at the Leads-Fields screen, neither the 'campaign_name' or 'campaign_id' field appears. I tried to add them, but their names are reserved keywords. As a test, I added a test field to module and tested with Act-On in successfully populating the new field.
Can anyone offer any insight?