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On Demand Local Deployment gives Javascript Error - undefined url in utils.buildUrl()

Question asked by Gary Smart on Aug 1, 2017
Latest reply on Aug 3, 2017 by Gary Smart

Hi,

 

I'm trying to restore a 7.8.2.1 On Demand instance from backup locally to a laptop for diagnosis and development.

 

However, I cannot get the login page to load due to a JS error.

 

The error is in utils.js:

 

The comment in utils.js talks about 'siteUrl'. I just assume that comes from $suger_config['site_url'], which I have set in config_override.php as $sugar_config['site_url'] = "http://ewd.local". (This was not the case)

 

Inspecting in a prior and working local ION deployment's utils.js and I get a url like "cache/javascript/base/components_1c8f5d241265570e3f6564e6f21848e3.js"

 

My problem is with SugarCRM 7.8.2.1 Pro. I've been able to successfully deploy the same ION instance locally back when it was at version 7.7.X.X

 

I've done the following without any luck:

  • Cleared the cache/ folder.
  • Performed a Quick Repair (via command line php script)
  • Cleared browser cache.

 

I've also reviewed these forums, and the On-Demand -> On Prem support docs and found nothing.

 

Any thoughts/guidance would be greatly appreciated.

 

Thanks,

Gary.

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