I submitted a case to Sugar about a rollup field not working. Our instance of Sugar uses a custom module called Locations. Each account can have multiple locations, but a location has only one account. On each location we have a numeric field, and at the account level that field is added up for a grand total. It's helpful to our sales team.
The sugar logic behind that field is broken and now considered a defect, evidently. Can anyone assist on a potential fix for this? I assume it wouldn't be too challenging, but I'm quite new to SugarCRM development.