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How can I retain multiple email addresses when merging two or more contacts?

Question asked by Mimi Kantor on Jul 20, 2017
Latest reply on Aug 1, 2017 by nray

I have done a lot of contact merging lately. If I come across two contact records for the same person that have two or more different email addresses, the nonprimary email address disappears after the merge. How can I retain or make an email address non-primary? I have been copying and pasting the nonprimary email after the merge which seems like an antiquated way to accomplish the goal.


For example:


Primary                      Non-Primary

John Doe                  John Doe

Account Doe            Account Doe


I want the end result to be:


John Doe (primary) (nonprimary)

Account Doe


How can I accomplish this in the mail merge process?


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