We have upgraded Sugar from 7.6 to 7.7 a few month back (now running Sugar Professional 220.127.116.11) and we have just been informed that, when 2 duplicate accounts are merged, the related quotes have their tax set to 0, needing the end-users - when they notice it - to re-save the quotes for the tax to be recalculated.
I have been digging into our DB and this only started to happen from the day we upgraded Sugar from 7.6 to 7.7.
- Has anyone experienced this issue?
- Could it be linked to some of our historic customizations?
- Has anyone any idea of a clean and simple way to fix it (I could add a quote logic hook but this seems a bit too ad-hoc, the problem may be happening for other modules for other calculated field?