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Archiving Email attachment from Outlook Plugin Creates Note

Question asked by John Kostenbader on Jul 14, 2017
Latest reply on Jul 14, 2017 by John Kostenbader

We are relatively new to Sugar running the latest version. One thing I have discovered that is somewhat annoying is when using the Outlook Plugin to archive an email, if there is an attachment and the user elects to archive it with the email it also creates a Note. It seems duplicative and needlessly creates a junk record. Is there some logic behind this or even better a way to turn it off. I spend a fair amount of time deleting these junk records

 

John

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