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Roles and many-to-many relationships

Question asked by Diogo Cabral on Jun 30, 2017
Latest reply on Jul 3, 2017 by Diogo Cabral

Hello,

 

In an out of the box Sugar instance, I have a user with a role that prohibits him from editing any Accounts, Contacts or Cases.

 

The relationship between Accounts and Cases is one-to-many, and relationship between Cases and Contacts is many-to-many. This is all out of the box.

 

1) If I access a an Account with that user, it doesn't let me link existing cases to it. (correct)

2) If I access a Case with that user, it allows me to link it with existing Contacts. (incorrect)

 

Does anyone have a solution or workaround for this?

 

Thanks,

dc

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