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My users can't change the filter values in a report... it jumps automatically back to the originally value... how can i change this?
Are your users changing the values when viewing the report, such that the filter is a run-time filter? Or are your users changing the values when editing the report, on the Define Filters page?
If it is a run-time filter, the report does retain the original values entered into the filter when the report was last edited, rather than saving the value that is entered into the run-time filter in detail view. More information about this can be found at: http://support.sugarcrm.com/Documentation/Sugar_Versions/7.9/Pro/Application_Guide/Reports/#Run-Time_Filters
Regards,Patrick SullivanSugarCRM Support
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Retrieving data ...