my action drop down doesn't give me the option in list view to merge duplicates - what am I doing wrong?
Hi Lorna Catt
What is the version of your SugarCRM instance? Which module?
Enterprise version 22.214.171.124 (build 40)
Hi Lorna Catt,
Please check if you have rights given for deleting records, if you do not have the right to delete record in that module then you will not be able to merge records as it leads to delete records after merging them to 1.
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