I have a process definition that gets ran on call. I have have a field on leads "call_attempt_count" as int type. I want to take the value from leads and increment when a new call is created. I don't want to use a calculated field because it's only for certain types of calls. I am on 7.8 so I can't use the new stuff in 7.9 that would help.
The issue is I can't get the sugar logic to work in the PD.
I tried setting it several ways:
and by using the expression builder
filed name + 1
and a couple of other ways.
The sugar logic won't stay in the field. My goal is to have a process definition only create a new call if the leads call count is less than X number.