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How to add archived emails to Historical Summary in Sugar v7.x

Question asked by Kate Gozak on Jun 15, 2017
Latest reply on Jul 24, 2017 by Jan Boeckenholt

Hello,

 

In Sugar 6, the Historical Summary on each Contact would display all the emails. In Sugar 7.x archived emails (imported via the email archiving feature) are not displayed in Historical Summery since they  have an "implicit" relationship to the contact.

 

Please advise how to add all the emails to Historical Summery.

 

Thanks,

Kate

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