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Customer journey assigned tasks

Question asked by anthony matts on Jun 8, 2017
Latest reply on Jun 12, 2017 by anthony matts

Hi All,

 

What is the best way to assign tasks to individual users? They need to be the same users everytime.

I have created a Journey, added 3 stages and around 6 tasks per stage.

What i need to be able to do is:

     When a task is completed the next task is automatically assigned to a specific user. If this task is not completed within 5 days send an email to the assigned user and another user( potentially their boss) to make them aware the task has not yet been completed. 

 

Any help would be greatly appreciated.

 

Ant

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