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Scheduler is not working automatically

Question asked by Jenit Ramaiya on Jun 1, 2017
Latest reply on Jun 2, 2017 by Alex Nassi

As we have default scheduler “Check Inbound Mailboxes”  in SugarCRM for checking inbound mails but it is not executing automatically on specific time interval. As we run cron job externally through

For checking through custom scheduler in SugarCRM, we have created one scheduler  named “Check for Email”   for Check Inbound Mail Accounts, it is also not working or executing automatically but working through external cron job.


Please suggest how we run these scheduler automatically on online and on-premises SugarCRM instances.


CMD it is working.