Chris Raffle

403 Errors When Logging Into Community

Discussion created by Chris Raffle Employee on May 8, 2017
Latest reply on May 8, 2017 by Chris Raffle

Hi All,


We received reports from some users who are receiving errors when clicking the 'Log In' button at the top right of the community. The error messages may be "We need a session token" or "We need a valid key" accompanied by "Server Error: 403 (Forbidden)". 


If you are receiving this error, please clear your browser cache to correct the issue. Please email if you are still having any problems.