AnsweredAssumed Answered

Clients search issue

Question asked by Daniela Romeo on Apr 14, 2017
Latest reply on Apr 27, 2017 by Andre Serrazina

Hello, we have installed SugarCRM Enterprise Edition and we upgraded from 7.6.x version to version.

After that upgrade, the Clients module search is not working properly. If we type 2 chars it works, with 3-4-5-6 chars it doesn't, but if we type the full name of the client it works.

We read online that we can try to do a scheduled index on that module, but we're not sure if it could cause more damage.

Is there something we can do to understand the cause of the issue and solve it?


Thank you,