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Creating a call from panel-top action on Contacts defaults Account as Parent

Question asked by Francesca Shiekh on Mar 30, 2017
Latest reply on Apr 3, 2017 by Francesca Shiekh

Go to Contacts, go to Calls subpanel, click the +, the drawer opens for the Create but the parent is set to the Account, not the Contact.


It's working as I want in 7.6 but not 7.8


How do I change 7.8 to default to the parent I'm on (Contact if I'm on Contacts, Account if I'm on Accounts etc)?

Same for Tasks, Meetings, Notes.





PS. Note that the vardef setting, explained in the link below, works to default by Contact when creating from Mega-menu but not when creating from subpanel.…