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SAML SSO With Google Accounts Issue

Question asked by Ivica Nedeljkovic on Mar 27, 2017
Latest reply on Jul 30, 2018 by Timothy Tran

We need instructions how to configure SAML with Google Accounts for both desktop and mobile versions.

We followed instruction here: SugarCRM cloud application - G Suite Administrator Help, and we were able to configure Google to work for desktop version. However when we want to use it on mobiles, it is not possible because urls we entered in Google Admin for SAML App is different from one that is sent from SugarCRM, so we get next response from Google:

Invalid request, ACS Url in request https://mycrmurl/index.php?module=Users&action=Authenticate&dataOnly=1&platform=mobile doesn't match configured ACS Url https:/mycrmurl/index.php?module=Users&action=Authenticate&platform=base.


I can not configure two apps in Google Suite with same Entity Id, so I guess there must be some solution for this case, so we can use SAML Auth with Google for both SugarCRM desktop and mobile versions!