AnsweredAssumed Answered

Can I update a multi-select field inside of a process?

Question asked by Joseph Morel on Mar 20, 2017

I'm currently using Sugar on demand, 7.7.  I'm building a process that looks at updated opportunities and makes updates to fields inside of the associated Account object whenever the opportunity is saved.

 

I have a multiselect field in both the Opportunity and Account, both named LeadType_c.  They use the exact same values.  When I try to use the Field Update action inside of my process, nothing is added to the LeadType_c field in the Account.  If I change the "target" field in Account to a plain-text box (e.g., notes) the value is written just fine.

 

Can I not update a multi-select field from a process?

Outcomes