Users like pretty things... as a Developer I prefer ER Diagrams, but end Users love layout mockups that look like the final product.
What do you use, if anything, to mock layouts for user acceptance before you start development?
I don't have direct, first-hand experience with it, but one that I have heard good things about over the years from colleagues is balsamiq: Balsamiq. Rapid, effective and fun wireframing software. | Balsamiq
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