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Report for account has no email sending record

Question asked by Jonathan Yeh on Mar 7, 2017
Latest reply on Mar 13, 2017 by Jonathan Yeh

Hello all Sugar members

 

I need some help to generate a report to show accounts in certain billing country that has no email being sent.

 

I start with email module and set email created date filter to "is empty" with account name as display column. However, the report displays no result which i know is incorrect. As soon as i change the email created date filter to other queries, it displays result at the end.

 

Please advise. Thank you! 

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