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How can we request a Defect fix be escalated?

Question asked by Francesca Shiekh on Mar 2, 2017
Latest reply on Mar 10, 2017 by Alex Nassi

SugarCRM, Inc. Defect 68461: Can't search non primary email in 7.x

was filed in version 7.1 and is still marked as Urgent but there seems to be no targeted resolution. 

 

I just confirmed this still happens in 7.8 Pro.

 

Is there any way we could encourage an escalation to have this fixed?

 

thanks,
FrancescaS

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