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Sugarcrm 6.5: lost connection and slow

Question asked by EL HADJI DEM on Feb 27, 2017
Latest reply on Mar 1, 2017 by Angel Magana

Hello, I use sugarcrm 6.5 with virtual machine (CentOS release 6.6). I separate the sugarcrm web and the database; I have 50 users .

 

Here my config: 

 

  • virtual machine for web server: 
    • RAM: 24G
    • CPU: 4
    • DISK: 430G
    • Server version: Apache/2.2.15 
    • Look my config file : httpd.conf
  • virtual machine for database: size = 10Go
    • RAM: 16G
    • CPU: 8
    • DISK: 100G
    • mysql version:  5.5.42-MariaDB-log MariaDB Server
    • Look my server.conf

 

Another thing, when user run reports, it become more slow and sometimes, other user lost connections.

 

Please, need help. I don't understand why is it slow and I lost connection sometimes.What are my mistakes.

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