AnsweredAssumed Answered

Delete User, which have not been active.

Question asked by Marcel Prothmann on Feb 1, 2017
Latest reply on Feb 5, 2017 by Hemant Patil

Hey Guys,

 

i am working on Sugard on Demand SugarCRM Professional, Version 7.7.1.0 (Build 360)

 

I have recently added a couple of employees, which automaticly created users aswell. 
After i did this, i realized that all of them have some kind of auto log in with their emails. So when they start sugar for the first time, the system registers them autmaticly.
Now i have all of them twice as users and as employees. (Fortunatly for me, i used old email adresses to sign them in, maybe that will help later?)

 

When i want to delete the employees, nothing happens.
When i want to delete the users, then the system trys to match modules and datas between users and i just cant delete them.

The users i want to deleted, have never been active and if want to delete them via admin > user > delete, it is not going to work.

 

I have not found any answer to my problem, maybe someone here can help?

thanks in Advance

Outcomes