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Unable to sync with the server error

Question asked by Ali Qorbani on Jan 31, 2017
Latest reply on Feb 1, 2017 by Ali Qorbani

Hi all,

 

We've just moved our server to a new IP address. I've followed every instruction in this post: http://support.sugarcrm.com/Knowledge_Base/Platform_Management/Cloning_a_Sugar_Instance_for_Testing/index.html.

 

Afterward, I'm able to log into the SugarCRM instance but after doing a QRR or doing some setting changes I'm thrown out and get an "Unable to sync with the server error" whenever I try to log in.

 

I'm using SugarCRM Ent. 7.7.2.

 

We would really appreciate any help.

Thanks a lot.

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