Can you please update me regarding Asterisk and how to integrae it with sugarcrm.
Can we do it open source or do we need to buy any plugins.
I am new to this topic.
Can you brief me once
David López Angel Magana Ishani Lad
Hi sidhu sidhu,
Go though below link may it will help you :
Hello, sidhu sidhu!
I recommend that you check a 3rd party software like Tenfold. It is a CTI that integrates SugarCRM with phone systems like Asterisk. Tenfold's features include click-to-call, a floating UI (screen pop), automatic call logging, a call analytics dashboard, and more.
You can check SugarCRM's integration with Asterisk via Tenfold here:
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