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User Profile > Download section only shows hour glass

Question asked by Stefanie Bartle on Jan 10, 2017
Latest reply on Jan 11, 2017 by Stefanie Bartle

Hello everybody,

I wanted to download the latest plug-in for Outlook, but in the Download section of the user profile I only get an hour glass that doesn't stop. No downloads are shown.

Are there some Internet Explorer or Firewall settings that have to be changed? Is there an alternative location to download the plugins?

I couldn't find anything in the Knowledge Base.

Thanks!

Stefanie

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